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What is your policy on rescheduling or canceling appointments?

Need to cancel or reschedule? No problem.

We just ask for as much notice as you can give us—ideally 24 hours—so we can free up that spot for another homeowner. Life happens, and we get it. Whether your plans change or an emergency comes up, we’ll work with you to find a better time.

You can call us, text us, or even reschedule online 24/7. We keep it easy and flexible because we respect your time—and ours.

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